Frequently Asked Questions
Find answers to common questions about our collections and services
How do I care for my Anya Hindmarch leather bag?
We recommend avoiding prolonged exposure to sunlight and moisture. Use a soft, dry cloth to wipe away surface dirt and store in the provided dust bag when not in use.
Are your products covered by a warranty?
Yes, we offer a 12-month warranty on all our products covering manufacturing defects. Please retain your proof of purchase for any claims.
Can I personalize my order?
Many of our items can be personalized through our Bespoke service. Look for the 'Personalize' button on eligible product pages.
Do you offer repair services?
We offer a comprehensive repair service for our handbags and small leather goods to ensure they last a lifetime. Please contact our customer service team for a quote.
How can I track my order?
Once your order has dispatched, you will receive an email containing a tracking link from our courier partner.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.